Support and Help, Family and Friends

Jigsaw Central Lakes can provide information and advice to those who are concerned about a friend or family member. Someone is available on our duty phone from 9am to 5pm, Monday to Friday, to listen and respond to your concerns with experienced and practical advice.

Some immediate ways you can help:

ACKNOWLEDGE THAT THEY ARE IN A VERY DIFFICULT AND SCARY SITUATION, BE SUPPORTIVE AND LISTEN.

Let them know that the abuse is not their fault. Reassure them that they are not alone and that there is help and support out there. It may be difficult for them to talk about the abuse. Let them know that you are available to help whenever they may need it. What they need most is someone who will believe and listen.

BE NON-JUDGMENTAL.

Respect your friend or family member's decisions. There are many reasons why victims stay in abusive relationships. They may leave and return to the relationship many times. Do not criticize their decisions or try to make them feel guilty. This may isolate them even more and they will need your support even more during those times.

IF THEY END THE RELATIONSHIP, CONTINUE TO BE SUPPORTIVE OF THEM.

Even though the relationship was abusive, your friend or family member may still feel sad and lonely once it is over. They will need time to mourn the loss of the relationship and will especially need your support at that time.

ENCOURAGE THEM TO PARTICIPATE IN ACTIVITIES OUTSIDE OF THE RELATIONSHIP WITH FRIENDS AND FAMILY.

Support is critical and the more they feel supported by people who care for them, the easier it will be for them to take the steps necessary to get and stay safe away from their abusive partner.

ENCOURAGE THEM TO REACH OUT TO PEOPLE WHO CAN PROVIDE HELP AND GUIDANCE.

Encourage them to call us at Jigsaw 0508 440 255. Offer to come with them to a meeting with one of our experienced staff. If they wish to go to the police, court or lawyer's office, offer to go along for moral support.